Privacy policy

How Sigo Water collects, uses and protects your information.

Sigo Water (“we”, “our” or “us”) is committed to protecting your privacy. This policy explains how we collect, use, disclose and safeguard your information when you use our website, apps and services. By using our services you agree to this policy.

Information we collect

Personal information: name, email address, phone number and delivery address.

Sensitive information: location data (if you enable location services) and order history.

How we use your information

  • To provide and maintain our services
  • To process your orders and arrange deliveries
  • To contact you about orders, offers and updates
  • To improve the experience by analysing how the service is used
  • To meet legal requirements

Sharing your information

We share personal and sensitive data only with service providers who help deliver our services (such as delivery partners and payment processors), where required by law, or as part of a business transfer such as a merger or acquisition.

Data security

We use appropriate technical and organisational measures to protect your data from unauthorised access, disclosure or misuse.

Data retention and deletion

We keep your personal information for as long as needed to provide our services and meet the purposes in this policy. You can ask us to delete your information at any time.

Your rights

  • Access your data and request corrections
  • Withdraw consent for data collection
  • Request deletion of your personal information

Contact us

For any question about this policy or to exercise your rights, email [email protected].

Updates to this policy

We may update this policy to reflect changes in our practices or the law. Any changes are posted on this page with a new effective date.